Privacy Policy for HCTM Dashboard

Last Updated: 19/03/2025

Thank you for using HCTM Dashboard (the "App"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By accessing or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the App:

1.1 Personal Information

• Account Information: Name, email address, username, password, and other details you provide when creating an account.
• Profile Information: Job title, company name, profile picture, and other optional details you choose to provide.
• Payment Information: If applicable, billing details, credit card information, or other payment-related data for premium features.

1.2 Usage Data

• Log Data: IP address, browser type, operating system, device information, and usage patterns.
• App Activity: Actions performed within the App, such as dashboard interactions, preferences, and settings.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and analyze usage.

1.3 Third-Party Integrations

If you connect the App to third-party services (e.g., Google Workspace, Salesforce, etc.), we may collect information from those services as authorized by you.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App.
• To improve, personalize, and enhance your experience.
• To process transactions and send related information (e.g., invoices).
• To communicate with you, including sending updates, security alerts, and support messages.
• To analyze usage trends and monitor the performance of the App.
• To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Your Consent: When you authorize us to share data with third parties.
• Service Providers: With trusted third-party vendors who assist us in operating the App (e.g., hosting, analytics, payment processing).
• Legal Requirements: To comply with applicable laws, regulations, or legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot be used to identify you.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Opt out of marketing communications or certain data processing activities.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at mobileappkkl@ppukm.ukm.edu.my.

6. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred to and processed in a different country. We will take steps to ensure your data is treated in accordance with this Privacy Policy and applicable laws.

7. Children’s Privacy

The App is not intended for use by individuals under the age of [Insert Minimum Age, e.g., 13 or 16]. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the App. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bahagian Teknologi Maklumat, Kampus Kuala Lumpur
Tingkat 2, Blok Bangunan Tambahan, Kompleks Pendidikan Perubatan Canselor Tuanku Ja’afar, Hospital Canselor Tuanku Muhriz, 56000 Cheras, Kuala Lumpur
mobileappkkl@ppukm.ukm.edu.my
+603-9145 5303/5305/9276